Shipping Policy

Thank you for shopping with Dyson.com! At DYSONVACUUM LLC, we are committed to providing fast and reliable shipping for all of our vacuum cleaner products. Below, you’ll find important information about our shipping process, rates, and delivery times.

1. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs. The following are the standard shipping methods and estimated delivery times for orders within the United States:

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Typically delivered within 2-3 business days.
  • Overnight Shipping: Typically delivered within 1 business day (available for certain areas and orders placed before 12 PM local time).

Note: Delivery times may vary depending on your location, order volume, and any unforeseen circumstances. We make every effort to fulfill orders as quickly as possible.

2. Shipping Costs

Shipping costs are calculated based on your order’s size, weight, and delivery location. You can view the shipping cost at checkout before finalizing your purchase.

  • Free Standard Shipping: We offer free standard shipping on all orders within the United States over a certain amount (check our website for any promotions or limits).

3. Processing Time

Once your order is placed, we begin processing it immediately. Orders are typically processed and shipped within 1-2 business days. Please note that orders placed on weekends or holidays may experience a slight delay.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package. If you have any trouble tracking your order, please contact us at support@DYSONVACUUM@gmail.com.

5. Shipping Restrictions

  • Shipping Locations: We currently ship to all addresses within the United States. For international orders, please contact our customer support team at support@DYSONVACUUM@gmail.com to inquire about possible shipping options.
  • P.O. Boxes: We cannot deliver to P.O. Box addresses. Please provide a physical street address for delivery.
  • Rural and Remote Areas: Delivery to rural or remote areas may take longer than the standard delivery times. If you live in such an area, we may contact you to provide an updated delivery estimate.

6. Damaged or Lost Packages

We take great care in packaging your order to ensure it arrives safely. However, if your package is damaged or lost in transit, please contact us immediately at support@DYSONVACUUM@gmail.com. We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.

7. Address Changes

If you need to change the shipping address after placing an order, please contact us as soon as possible at support@DYSONVACUUM@gmail.com. We cannot make changes to the address once the order has been shipped, but we will try to accommodate address changes before shipping.

8. Customs and Import Duties

For orders shipped internationally (if applicable), you may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information on any additional charges.

9. Shipping Address Accuracy

To ensure timely delivery, please make sure the shipping address you provide at checkout is accurate and complete. We are not responsible for delays or misdeliveries caused by incorrect or incomplete address information.

10. Customer Support

If you have any questions or concerns regarding shipping, or if you experience any issues with your order, please don’t hesitate to reach out to our customer support team at:

  • Company Name: DYSONVACUUM LLC
  • EIN: 33-1817206
  • Address: 5000 Cutler Ave NE, Albuquerque, NM 87110
  • Email: support@DYSONVACUUM@gmail.com

Thank you for choosing Dyson.com for your vacuum cleaner needs. We are committed to providing a smooth and efficient shipping experience, and we look forward to serving you.

This Shipping Policy page outlines the key aspects of shipping and delivery for your customers. It can be customized as needed based on specific shipping terms or updates.